4/25/2026 · Buddie AI Research
We Analyzed 1M AI Conversations: What People Really Feel
A snapshot of mood distribution patterns across customer-facing AI chat experiences.
researchanalyticsemotional-intelligence
Why this matters
We modeled 1 million+ anonymized interactions to understand how users emotionally respond to AI assistants.
High-level mood split
- Neutral: 44%
- Happy: 27%
- Thinking: 15%
- Concerned: 10%
- Excited: 4%
Key takeaway
Most teams only see resolution rates. Buddie AI helps you see emotional quality, so you can humanize your AI and reduce avoidable escalation.